Terms and Conditions

Brick technology Limited (“BRICK”) provides Web Design and Development, Web Hosting, Domain Registration, and Search Engine Optimisation services in compliance with international standards. These Terms and Conditions serve as a legal agreement between BRICK and the Client ("You" or "Customer"). By using our services, you agree to abide by the following Terms and Conditions.

1. Statement of Work – Offer and Acceptance

BRICK provides custom web design and development services, tailored to meet each Client’s unique requirements. When you place an order with BRICK, it represents an offer to purchase our services. A contract only comes into effect once BRICK issues an invoice and receives payment, marking our acceptance of your offer.

All services will be delivered based on BRICK's proprietary development platform, BRICKcms, unless otherwise specified. Acceptance testing will occur only on this platform, and any requests relating to third-party hardware or software will be treated as additional work, subject to additional charges.

It is your responsibility to provide timely information, content, and artwork necessary for us to complete the project. Failure to provide materials within the agreed timeframes may delay the project and, in cases of extended delays (6 months or more), the project will be considered complete, and outstanding payments will be due in full.

2. Client Responsibilities for Review

Upon delivery of services, you are responsible for thoroughly reviewing all delivered work, files, and systems. Any errors, omissions, or discrepancies must be reported to BRICK in writing within 3 days of delivery. Failure to notify BRICK within this timeframe absolves us of any liability for future claims related to those errors. It is your responsibility to ensure that the delivered services meet your legal, regulatory, and business requirements.

BRICK shall not be liable for any financial losses, errors, or disruptions caused by changes or modifications made by third parties or by the Client after delivery.

3. Payment Terms

Payment for projects is generally made in three installments:

40% upfront,
30% upon approval of proofs, and
30% prior to the site going live.

All invoices must be paid in full within 30 days unless otherwise agreed. If payments are not received on time, BRICK reserves the right to halt work and remove online content until outstanding balances are cleared.

You agree to pay for any additional work or requests outside the scope of the original contract. These will be billed at our standard rate of £100 per hour unless otherwise specified.

4. Programming Errors and Correction Period

In the event that a programming error or omission is identified, you must notify BRICK in writing within 3 days of receiving the final deliverables. BRICK will correct any such errors within a reasonable time frame at no additional cost, provided the error was introduced by BRICK. Errors reported after the 3-day period may incur additional charges, and BRICK will not be held liable for any financial or business losses resulting from late reporting or failure to identify errors within the specified timeframe.

5. Limitation of Liability

BRICK shall not be liable for any loss or damage, including but not limited to:

Loss of data, profits, or business,
Website downtime or operational interruptions,
Errors caused by third-party software or external integrations.

BRICK’s liability for any claim shall not exceed the total amount paid by you for the specific project. Furthermore, BRICK will not be liable for errors resulting from unauthorized modifications to the system made by the Client or third parties. Any financial loss incurred due to these changes will not be BRICK’s responsibility.

6. Intellectual Property

Unless otherwise agreed, BRICK retains ownership of all intellectual property rights in the code, design, and other materials created for the project. The Client is granted a non-exclusive, limited license to use the completed work for a single website. Reselling, distributing, or modifying the work without prior written consent from BRICK is prohibited.

It is your responsibility to ensure that any content provided to BRICK for use in your project complies with applicable copyright laws. You agree to indemnify and hold BRICK harmless from any claims related to the use of content supplied by you.

7. Web Hosting and Server Use

BRICK provides hosting services through its partner data centers. Hosting fees are charged on a monthly basis, and BRICK reserves the right to suspend services in cases of excessive usage, unpaid invoices, or violations of these Terms.

8. Termination and Refund Policy

Either party may terminate the agreement by providing 30 days' written notice. BRICK reserves the right to terminate services immediately in cases of non-payment, violation of these Terms, or inappropriate use of our services. Refunds will not be issued for services already rendered or in progress.

9. Indemnity

You agree to defend, indemnify, and hold BRICK harmless from any claims, damages, liabilities, or expenses arising from:

Your use of the services provided by BRICK,
Any breach of intellectual property rights,
Any material supplied by you that infringes third-party rights.

10. Warranty Disclaimer

BRICK makes no warranties regarding the functionality or performance of your website or other deliverables beyond the correction of programming errors as outlined above. We do not guarantee uninterrupted service, error-free operation, or compliance with any specific business requirements unless explicitly stated in the contract.

11. General Terms

These Terms and Conditions, together with any contracts, quotes, and other agreements, form the entirety of the agreement between BRICK and you. BRICK reserves the right to update or revise these Terms at any time by publishing them on our website.

Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.